Customer Portal
Your customers can also log into the customer portal to manage their licenses. They can view their licenses, update their profile etc.
License and User Management
Customers have access to a comprehensive overview of their licenses in the customer portal, which includes details like total activations, deactivations, allowed activations and deactivations, validity, status, and more. Depending on a user's role, they'll experience one of two distinct views:
1. Organization Admin View:
Access for: Users assigned the "organization-admin" role.
Capabilities: View all licenses associated with the organization. Create and manage users for the organization. Formulate user groups. Link user groups with specific licenses.
Purpose: This setup ensures organizations can precisely control which members have access to a given license.
2. User View:
Access for: Users with the "user" role.
Capabilities: View licenses tied directly to the individual user. For users within an organization, view licenses linked to their respective user groups.
The design of these views ensures clear and organized license management tailored to each user's specific needs and permissions.
Offline activation and deactivation
Your customers can also use the customer portal for offline activations and deactivations. This saves you a considerable amount of time on product support.
Downloading releases
Your customers can also download releases of your software app from the customer portal.
User profile
Your customers can also see and update their profile details like first name, last name, email and password.
Customizing customer portal
You can easily change the logo in the customer portal, by configuring the same in the admin portal Settings -> Customizations page. You can also set up a custom domain for your customer portal, by setting the custom domain in the admin portal Settings -> Customizations page.
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